Smart Home Program

A smart home is a home that is equipped with technology to remotely control and automate household systems. Examples include lighting equipped with motion sensors, smart plugs, thermostats, energy monitors, and other connected appliances.

Home automation allows you to monitor and control home features such as lighting, the temperature, entertainment systems, appliances, and energy usage.

There are many benefits to smart home products including the ability to control devices and save energy when not in use. Therefore, Dominion Energy is helping their residential customers access smart home products that provide energy savings.

The kit components were selected based on advanced technology, competitive pricing, and overall customer experience.

Yes! Depending on the products you select for your kit, you are eligible for instant rebates of up to $130 when you purchase your smart home products from the Dominion Energy online store at smarthome.domsavings.com. You can review the individual product incentives available on the Measures Chart.

Shipping is free. It typically takes up to ten days to receive your order and you will be provided with a tracking number after checkout.

Yes! We hope that this kit is just a starting point or part of your smart home ecosystem.

COMFORT
Now it’s even easier to control your home’s heating and cooling, lighting, and appliance energy usage. Get peace of mind by having control of some of your home’s biggest energy consumption, all in one place. Simply use your smartphone or energy monitor to adjust your settings accordingly.

CONVENIENCE
With integration between your smart-home devices and your smartphone, you’ll have increased control over your home’s energy use, even remotely. You’ll have the ability to put your devices on a schedule, allow devices to perform energy-efficient actions on their own, and connect to other smart technologies.

SAVINGS
The Smart Home program puts you in control of your home’s energy use. When you have increased management and proper control of your energy use, you can save energy and money. Plus, you will be eligible for rebates to help offset the cost of the new technology.

Any Dominion Energy residential customer who lives in a single-family home in the state of North Carolina can participate however there are a few exceptions:

• If you are a renter, you should get approval from your landlord for purchasing hardware that will be installed in the home (thermostat or home energy monitor).
• If you or your home’s previous owners received a rebate for a smart thermostat through a Dominion Energy program, you will not be eligible to purchase the additional thermostat through this program, but you can still purchase other smart home products available
• If you or your home’s previous owners received a rebate from a Smart Home Energy Management System under Dominion Energy’s Home Retrofit program, you would be ineligible to receive a rebate for an Energy Monitor in the Dominion Energy Smart Home program.

Use ecobee’s compatibility checker at: https://www.ecobee.com/en-us/compatibility/thermostat/.

Review Sense’s compatibility article here: https://help.sense.com/hc/en-us/articles/115006132768-Compatible-electrical-panel-configurations.

If you have participated in Dominion Energy’s Smart Thermostat program, you will not be eligible to purchase an additional thermostat through this program. However, you can still purchase other available smart home products.

To be eligible to participate in the Smart Home program, you must purchase at least two different smart home products from different categories.  Two products from separate product categories define a Smart Home Kit.

The only way to obtain the rebate is to purchase directly from Dominion Energy’s online store at smarthome.domsavings.com.

All the devices are compatible with Amazon’s Alexa and Google Home. Most kit components are also compatible with Samsung’s SmartThings and the Apple Homekit. For more information on compatibility, visit each manufacturer’s website.

Yes,  the Sense Flex model will monitor your solar system’s production. For more information, visit sense.com.

It depends on what products you purchase. If you purchase a home energy monitor, you are required to hire a licensed electrician of your choice to install the device inside your electrical panel. In addition, while you can install the add-on thermostat on your own, some customers may prefer to hire an electrician to install that as well.

Installation of a home energy monitor is complex and must be installed inside the home’s electrical panel. As a result, you need to hire a licensed electrician in the state of Virginia/North Carolina to install it to ensure the safety of you and your household.

Use smart plugs inside your home in a dry environment only unless specifically identified for outdoor use. Consider using smart plugs with devices that may draw power in standby mode. For example, a computer, television, indoor/outdoor security lighting, dehumidifier, or air purifier.

We are sorry for the inconvenience. Please contact TechniArt at: 804-600-3200.

We are sorry to hear that and hope that the issue is resolved shortly. To start, please contact the manufacturer of the product:

• ecobee: 1-877-932-6233
• Philips Hue: 1-800-555-0050
• Kasa Smart/TP-Link: 1-866-225-8139, support.usa@tp-link.com
• Sense: support@sense.com